IT-Services
» We implement cutting-edge solutions for numerous valued clients throughout Alexandria. Our creative solutions help corporations and organizations to quickly adapt to new technologies that enhance business productivity and enable them to stay ahead of the competition. Arab Computers delivers a comprehensive portfolio of world class quality solutions and services in a wide range of industry segments including Financial Services, Energy & Utilities and Communications.

Warranty Services

» Arab Computers performs free warranty services on Lenovo, IBM, HP and other computer brands and a wide variety of peripherals according to the highest standards required by these leading IT companies. The service includes replacement of failed spare parts, onsite service and phone support where applicable.

 

Hardware Support Services

  • » Maintenance of network infrastructure
  • » Maintaining and updating of operating systems and drivers
  • » Repair or replacement of failed parts
  • » Preventive maintenance
  • » Monthly regular visit

 

Software Support

  • » Maintenance of network infrastructure
  • » Maintaining and updating of operating systems and drivers
  • » Repair or replacement of failed parts
  • » Preventive maintenance
  • » Monthly regular visit

 

Administrative Services

  • » Inventory and labeling of all hardware assets
  • » Documentation of network and software setup for each machine
  • » Maintenance calls and repairs record keeping
  • » Updating and managing virus protection software

Premium support

  • » Daily (resident engineer) customer visits
  • » Non-stop operation
  • » After working hours service
  • » On-site spare parts